Trade Terms
The commercial detail behind every Karpat order.
Minimum order quantity
Marble, travertine, onyx and Turkish limestone, including cut-to-size and project work, run from project quantities to full 20ft containers; smaller orders travel by groupage. Tiles, porcelain paving, limestone paving, sandstone walling and basalt setts are supplied by the full container.
| Full 20ft container (FCL) | ~25–28 tonnes — stone loads out by weight, not volume. ≈ 450 m² of 20 mm marble (≈ 300 m² at 30 mm; proportionally more for lighter travertine or limestone); ≈ 600–800 m² of 12 mm porcelain |
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We import — you receive
You buy from a UK company. We bring the stone in from Turkey — ocean freight, cargo insurance, UK customs clearance, import duty and VAT — and deliver duty-paid to your yard, invoiced in GBP. No forwarder, no customs broker, no currency exposure at your end. Prefer to clear your own import? We also sell FOB and CIF for buyers with their own forwarders.
New to importing stone? Our buyer's guide to importing natural stone into the UK covers container loads, duty and VAT, samples, lead times and offload.
Turkish loading ports we use regularly
| Mersin | Default for southern Turkey origin (Antalya, Burdur, parts of Afyon). |
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| İzmir / Aliağa | Aegean region origin (Muğla, western Aegean producers, some Denizli routes). |
| Ambarlı / İstanbul | Marmara region origin (Bursa, Bilecik, Eskişehir producers). |
| Gemlik | Closest port for Bursa region producers; common for marble and architectural product. |
| İskenderun | Southeast Turkey origin; used for specific basalt and limestone producers. |
We route through whichever Turkish port keeps the shipment most efficient from the producing region — our call to make, so you never have to.
UK discharge ports we use regularly
| Felixstowe | UK's largest container port. Deepest service frequency. Default for southern England and Midlands inland delivery. |
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| Tilbury / London Gateway | For London and South East inland delivery. London Gateway is the modern alternative. |
| Southampton | Suited to West Country, M3/M4 corridor inland delivery. |
| Liverpool | For Northwest England and Welsh delivery — useful when avoiding the M25. |
| Immingham / Hull | Northeast England and Yorkshire delivery; selected occasionally for specific routes. |
We pick the discharge port to minimise your UK inland trucking — not because we have one preferred relationship.
How you buy
| DDP <your UK postcode> | Our standard. We deliver to your yard, all-in — ocean freight, cargo insurance, UK customs clearance, import duty and VAT, and inland haulage. You receive the goods and one GBP invoice; nothing to arrange. |
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| CIF <UK port> | We arrange ocean freight + cargo insurance to your chosen UK port. You clear UK customs and arrange inland delivery on your own EORI. |
| CFR <UK port> | We arrange ocean freight to your chosen UK port. You handle insurance, customs clearance and inland delivery. |
| FOB <TR port> | You arrange ocean freight, insurance, UK import and inland delivery from the Turkish port. Lowest unit price; for buyers with established forwarder relationships. |
Lead time
| Stock items | 2–3 weeks order-to-door from Türkiye (about 15–20 days). Popular beige marbles and classic travertine, held ready to ship. |
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| Cut-to-order | 5–6 weeks order-to-door (specific finishes, sizes, or colour matching) |
| Bespoke | 6–10 weeks (subject to block availability and finishing schedule) |
Türkiye→UK sea transit is about 7–10 days on a direct sailing; the rest is production, booking, UK customs clearance, and inland haulage. We confirm a firm delivery window with every quote.
Payment terms
| Every order | 60% advance with the order + 40% against shipping documents, within 3 banking days — or 100% against proforma invoice |
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| Currency | Priced and invoiced in GBP (USD/EUR available on request). Quotes hold for 14 days. |
How we de-risk your first order
A first order with a new supplier is a considered decision. Here is how we make it a safe one — without asking you to take anything on trust.
You never pay 100% into the unknown
Every order is 60% advance + 40% against shipping documents, due within 3 banking days — you release the balance only once the goods are produced, loaded and documented. On a delivered (DDP) order — our standard — the entire freight, insurance, UK customs clearance, duty and import VAT sit with us until the material reaches your yard.
The paperwork is your leverage
Every container ships with a full, third-party-issued document pack — proof of preferential origin (the exporter's declaration on origin, or an EUR.1 movement certificate), CE Declaration of Performance, commercial invoice, bill of lading, and test reports on request. If the origin, grade, or compliance isn't as agreed, the documentation shows it.
Inspect before it sails
Inspect at the producer yard yourself, or appoint an independent pre-shipment surveyor (SGS, Bureau Veritas, or your own agent) at the loading port — we coordinate access. Nothing leaves Turkey unseen if you'd rather it didn't.
We are a real, checkable company
Who we are and how we source is set out on the About Karpat page.
Karpat Trading Ltd is registered at Companies House (no. 16221500), registered in England and Wales, with a published registered office — all verifiable on the public record. Our GB EORI number is GB525700412000; our UK VAT registration number is GB 525 7004 12.
Samples before the container
Whatever the size of the order, nothing is committed on the strength of a photograph. A sample pack comes first: approve the colour, finish and sizing on the material itself, then book production. Samples travel by DHL Express, door to door from the producer to your yard or office, with tracking.
Documentation included
Every shipment ships with the document pack relevant to UK customs clearance and trade-resale onward sale:
- Proof of preferential origin — the Turkish exporter's declaration on origin (routine), or an EUR.1 movement certificate (alternative), for UK-Turkey preferential duty
- CE Declaration of Performance (DoP) — per the relevant BS EN standard (12058, 1469, 14411)
- Commercial invoice + packing list — for customs clearance
- Bill of lading or seaway bill — original courier-shipped if requested
- Test reports (density, water absorption, flexural strength) — on request, no charge
- Quarry origin statement — named quarry of extraction, for project sustainability documentation
Claims & non-conforming material
Stone is a natural material, and every order ships under clear terms for the rare occasion something arrives damaged or off-spec.
| Transit damage | Note it on the delivery paperwork and report within 7 days with photographs. Shipments we carry in (DDP, CIF) include cargo insurance covering transit loss and breakage; we handle the claim with the carrier or insurer. |
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| Off-sample / non-conforming | If material is materially different from the approved sample or agreed specification, we replace it or issue a credit — the resolution is agreed with you before any replacement ships. |
| Natural variation | Colour, veining, and shade vary naturally across stone, even within one quarry batch. Samples are representative, not an exact match; we flag the expected variation range for your material up front. |
Logistics partners
We work with multiple Turkey-UK trade-lane forwarders and don't tie any shipment to a single broker. Decision per-shipment based on routing, schedule, and buyer preference.
Denholm Good Logistics — UK customs clearance, container haulage and our warehousing at the Port of Tilbury and the Port of Liverpool, where containers are unloaded and orders can be collected.
AIT Worldwide Logistics, Geodis, DSV and Kuehne+Nagel — sea freight and door delivery, chosen per shipment on schedule, cost and the UK port that suits the delivery address.
For documentation (import declarations, origin-proof verification, BS EN test report retrieval) we partner with whoever is broking the specific shipment, plus our own in-house oversight on every container.
Open a trade account.
Get a sample pack, an initial quote, and a sign-off on payment terms — all in one short conversation.
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